Fees and Charges

“The best investment you can make, is an investment in yourself...”

-Warran Buffett

Individual

Individual Counselling

$ 104
  • with Medicare
  • 50 minutes

Individual Counselling

$ 200
  • without Medicare
  • 50 minutes

Couple

Couple Counselling

$ 240
  • Medicare rebate cannot be applied
  • 60 minutes

Business

Business Support

Enquire
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Please note that all sessions are paid in full amount before you can claim any rebates from Medicare or Private Health Insurance.

The Australian Psychological Society recommended fee for 50 minutes psychological consultation is $311.

Medicare

  • Medicare rebate is $96.65 per session. Medicare offers up to 10 rebate sessions per calendar year starting with 6 sessions.
  • Medicare rebates are available through the GP initiated mental health treatment plan.
  • In order to receive this rebate you will need to see your GP and ask for a “MENTAL HEALTH TREATMENT PLAN”.

Private Health

  • You can reduce the fees for individual and couple/family therapy if you have a Private Health Insurance.
  • The possibility to get the rebate and the amount claimed will depend on your cover, please check with your insurance provider.
Cancellation Policy
  • When you book an appointment, we allocate the time especially for you. Therefore the cancellation policy in place to allow the time you cannot attend to another person who might be on a waiting list for that appointment. 
  • We would highly appreciate 48 hours notice to reschedule or cancel a session without you incurring any extra fees.  Full fee will be charge for non-attendance or less than 24 hours cancellation of a session.
  • We understand that sometimes you are not able to attend the appointment due to unexpected personal reasons. If this happens, please contact us as soon as possible.
  • Medicare does not cover cancelled appointments.
Working Hours
Mon: 9am-2pm
Tue: 9am-2pm
Wed: 9am-2pm
Thu: 9am-2pm
Fri: 9am-2pm
Sat: 9am-2pm
Sun: Closed

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Frequently Asked Questions

Individual and couple sessions last 50-60min.

Unfortunately, you can only claim from one or the other; i.e. either Medicare or Private health insurance.

It is highly recommended that you concentrate on each other and your relationship in the couples therapy. In most cases, it is very difficult to do so when children are around.

We are aiming to fit your appointment as soon as possible, however in most cases we cannot book you in on the same day or provide urgent support for the acute crisis. If you are in crisis please call Lifeline on 13 11 14 or Beyond Blue on 1300 224 636. Should you or anyone you know is in danger please call 000.

We’re here to answer any questions you have. Please get in touch.